LuxuryTOV News

Insights into luxury client service communication based on personal experience of working with luxury brands.

Download the Luxury Client Service TOV Audit

Discover how Tone of Voice can improve the quality of your client service with this short 10-point audit.

It’s designed to help you:

  • Understand the extent to which it is possible to embed TOV into your client service
  • Recognise where there may be TOV gaps and opportunities
  • Consider the business benefits of investing in a better TOV.
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