Book a TOV Call

A TOV Call is the first step to improve the quality of your client service tone of voice.

It’s a 30-minute call in which we:

  1. Discuss your brand and how tone of voice is used currently
  2. Consider some of the issues you would like help with
  3. Look at what specialist advice and training can resolve.

You’ll find a complimentary TOV call helpful if:

  • You want to define or improve your client service tone of voice
  • You want to improve the quality of your client service and the advocacy that comes with this
  • You want to narrow the gap between the instore and online client service experience.

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    How to schedule to TOV Call:

    STEP 1: Fill in the form so we can prepare for the call

    STEP 2: Wait for us to email you within 24-hours to schedule a time

    STEP 3: Look forward to learning more about luxury tone of voice

    Prefer to speak to me directly?

    Call Joe Pélissier on 07730 920 813 is a content marketing agency that helps brands increase awareness of a product or service. It advises on content strategy, branding, website development, social media and video production.

    Download the Luxury Client Service TOV Audit

    Discover how Tone of Voice can improve the quality of your client service with this short 10-point audit.

    It’s designed to help you:

    • Understand the extent to which it is possible to embed TOV into your client service
    • Recognise where there may be TOV gaps and opportunities
    • Consider the business benefits of investing in a better TOV.
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